Stax by Fattmerchant Knowledge Base
Contact Support
Business Owners
Business Owners
Stax Pay
Stax Pay Mobile
Card Present with Stax Pay
Dejavoo Products
My Account
Recursos en español
Verifone Products
Swipe Simple Mobile Application
Point of Sale Solutions
Pricing & Plans
Security
Shopping Carts & CRM Solutions
PAX Terminals
Surcharging
Partners
Coming Soon
Surcharging
Developers
Developers
Back to home
Stax by Fattmerchant Knowledge Base
Business Owners
Business Owners
Stax Pay
Stax Pay Mobile
Card Present with Stax Pay
Dejavoo Products
My Account
Recursos en español
Verifone Products
Swipe Simple Mobile Application
Point of Sale Solutions
Pricing & Plans
Security
Shopping Carts & CRM Solutions
PAX Terminals
Surcharging
Partners
Coming Soon
Surcharging
Developers
Developers
Business Owners
Stax Pay
Stax Pay: Customize Payment Methods for Your Invoices
Stax Pay: How to Export your Customer Information
Stax Pay: Advanced Customization
Stax Pay: Inventory
Stax Pay Platform: ACH Auto-Reconciliation
Stax Pay: Viewing Reports
Stax Pay: Set a Default Merchant
Stax Pay: Overview of the QuickBooks Online Pro Sync
Stax Pay: Viewing Payment Details in Deposit Reports
Stax Pay: How to Create Products & Services
Stax Pay: Recurring Payments
Stax Pay & QuickBooks Online Pro Sync: Take A Payment for New Customers
Stax Pay: Sunset of QuickBooks Desktop 2016
Stax Pay: Split and Partial Payments
Stax Pay & QuickBooks Online Pro Sync: Autosend
Stax Pay: QuickBooks Online Lite Sync
Stax Pay: Merge Duplicate Customers
Stax Pay: Upload a Logo
Stax Pay : Marking an Invoice as Paid When Collecting Alternative Payments
Stax Pay: Website Payments Full Set Up
Stax Pay: Customer Management Overview
Stax Pay : Restoring Deleted Customers
Stax Pay: Preauthorized Transactions
Stax Pay: One-Time Future Payments
The Stax Platform: Cards on File Pro (with Account Updater)
Stax Pay: Item Category Sales Reports
Stax Pay: Applying a Due Date to an Invoice
Stax Pay: Accept Tips with Your Invoice
Stax Pay: Analytics Overview
Stax Pay Platform: How to Use the Dashboard
Stax Pay: How to Create Customers
Stax Pay: Refunds and Voids
Stax Pay: Credit Card Expiration Notifications
The Stax Platform: How to Set Up Your Stax Platform
The Stax Platform: Take Payment
Stax Pay: Decline Codes
Stax Pay: Invoicing
Stax Pay: Accepting Payments with an International Card
Stax Pay: How to View Customer Information
Stax Pay: Team Settings
Stax Pay: How to process an ACH transaction
Stax Pay: Categories
Stax Pay: Enabling Quickbooks Online Sync - Pro and Lite Versions
Stax Pay: Create Invoice Overview
Stax Pay : Customer Settings
Stax Pay: Settings
Stax Pay: Filtering Payments
Stax Pay: How to Connect Gift Up! to your Stax Pay Account
Stax Pay: Viewing Invoices
Stax Pay: How to use Stax Pay to track merchandise sales
Stax Pay : Link Payments to Sales
Stax Pay: Invoice Status
Stax Pay & QuickBooks Online Pro Sync: Quick Payments for Existing Customers
Stax Pay: Setup of the QuickBooks Online Pro Sync
Stax Pay: QuickBooks Online Pro Sync Troubleshooting Guide
Stax Pay: Sales Tax
Stax Pay: Disable Credit Card Payments on Invoices
Stax Pay: Receipts
Stax Pay: Send Invoices via SMS text with Text2Pay
Stax Pay: Notifications
Customer Matching with Website Payments
Stax Pay: Queued Payments
Stax Pay: Viewing ACH Deposits
Stax Pay: Receipt Notifications
Stax Pay: The Benefits of Performance Analytics
Stax Pay: Accessing Payments & Using the Core Features
Stax Pay: Creating Users
Stax Pay: Batch Exports
Adding a "Shop Now" Button to Your Business' Facebook Page
Stax Pay: Set a Default Account
Stax Pay Analytics : Reconciliation Overview
Stax Pay : Logging In
Stax Pay : Accessing Your Reports
Stax Pay : Accessing Your Account Settings
Stax Pay: Manage your Online Reviews (Reputation Management) directly from your dashboard
Stax Pay : How to link a payment to an invoice
See more
Stax Pay Mobile
Stax Mobile App: Running a Sale in the App
Stax Mobile: Capturing Signatures
Stax Pay Mobile : Add/Edit Catalog Items
Stax Pay Mobile : Adding Customers
Stax Pay Mobile : Setting Sales Tax
Stax Pay Mobile : How to Set Up My ChipperBT Reader for the First Time
Stax Pay Mobile: Void/Refund
Stax Pay Mobile: Setting Tips
See more
Card Present with Stax Pay
Stax Pay + Integrated Terminal: How to Refund a Transaction
Stax Pay + Integrated Terminal : How to Process a Card Present Transaction
Dejavoo Products
Dejavoo Touch Screen Models: Quick Reference Guide: Z9, Z11
Dejavoo Z8: Debit Sales
Dejavoo Non-Touch Screen Models: Quick Reference Guide: Z1 and Z8
Dejavoo Z8: Resetting Favorites
Dejavoo Z8: Connecting Over a Phone Line
Dejavoo: How to Update the Address and Phone Number
Dejavoo Z9: Enabling 3G
Dejavoo: How to Set Up My Dejavoo Z11 For The First Time
Dejavoo Z6: Voids and Refunds
Dejavoo: Batching/Settling
Dejavoo Z9: Inserting the Battery and SIM Card
Can my terminal accept Apple Pay?
What is Apple Pay?
Dejavoo: Edit Tipped Transactions
Dejavoo Z8: Reprinting Receipts
Dejavoo: Decline Codes
Dejavoo: How to Set Up My Dejavoo Z9 For The First Time
Dejavoo: How to Set Up My Dejavoo Z8 For The First Time
Dejavoo: Enabling Ethernet
Dejavoo: How to accept Apple Pay
Dejavoo Z9: Pinging the Network
Dejavoo Z8: Inserting Special Characters
Dejavoo Z8: How to Ping the Network
Dejavoo Z8: Connecting to WiFi
Forgot to add tips: Batch assistance for merchants that accept tips using a Dejavoo terminal
Dejavoo Z8: Turning the Keyboard Beep On and Off
How to Order Receipt Paper and other Supplies
Dejavoo + Stax Pay Integration Quick Reference Guide: Z1, Z8, Z9, Z11
Dejavoo: Running a Card Type Report
Dejavoo Refunds and Voids
Dejavoo Terminals: How to Enter in Transactions with the Authorization Code
Dejavoo: Connecting to WIFI
Dejavoo Z8: Adding Items to the Favorites Menu
Dejavoo: Edit Date/Time
Dejavoo Z8: Reprinting Batch Reports
Help with Using Voice Authorization for Backup Processing
Why does Apple Pay change the credit card number?
Dejavoo Z9: Connecting to WiFi
Dejavoo Z9: Updating Date and Time
Dejavoo Z6: Connecting your PIN Pad For The First Time
See more
My Account
How can Daylight Savings and Time Changes affect my processing?
How to Cancel Your Fattmerchant Membership
Authorization for Credit Card Use
Best Practices for Card Acceptance
Transferring Ownership of your Fattmerchant Account
Update Address
Understanding Your Statement
What are the PATRIOT Act and FinCEN Requirements?
Bank Holidays
Level 2 and Level 3 Processing Requirements
Best Practices for Card Acceptance: Always Insert or Swipe Cards
Same Day Funding
Updating Your Bank Account
Best Practices for Card Acceptance: Know your customer
Update Merchant Account Information (DBA)
Best Practices for Card Acceptance: Obtain a Signature
Accessing Statements and Reporting
Update Contact Information on Receipts or Invoices
What is a Chargeback?
Next Day Funding (NDF)
Best Practices for Card Acceptance: Have the Customer Sign
Best Practices for Card Acceptance: Match Billing and Shipping Zip Codes
Best Practices for Card Acceptance: Proof of Service
How to Respond to a Chargeback
Will I be able to accept HSA or FSA from my customers?
Best Practices for Card Acceptance: Always Provide a Receipt
Best Practices for Card Acceptance: Delivery Confirmation
Best Practices for Card Acceptance: Request Card Information
Why are my deposits being held?
See more
Recursos en español
¿Qué es el intercambio?
Omni Virtual Terminal + Card Present: Cómo reembolsar una transacción
Entendiendo Su Declaración
Dejavoo: Cómo Actualizar la Dirección y el Número de Teléfono
Dejavoo Z6: Conectando Su PIN Pad Por Primera Vez
Dejavoo: Ejecutar un informe de tipo de tarjeta
Dejavoo: Agregar propinas después de terminar lote
Dejavoo Z9: Conexión a Wi-Fi
¿Cuáles son los precios de Fattmerchant?
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Verifone Products
Authorization Codes and Pending Transactions
Verifone Communication Errors
Verifione Vx520: How to Update the Address and Phone Number
Verifone: Refunds and Voids
Verifone: How to accept Apple Pay
How to find the authorization code for a specific transaction
Verifone Vx520 or Ingenico: How to Set up My Terminal
Verifone: Edit Tipped Transactions - Restaurant
Verifone Vx520: US Debit vs Visa or Mastercard Debit
Verifone: Settlement / Batching
Verifone: PIN pad Initialization
Verifone Decline Codes
Verifone: Time Change
Verifone: Unlocking the Keyboard
Verifone Vx520 Quick Reference Guide
Verifone: How to Enter Transactions with the Authorization Code
Verifone Vx520: How to Set Up My Verifone PIN Pad
See more
Swipe Simple Mobile Application
Swipe Simple: Running a Sale
Swipe Simple: Mobile Chip Reader
How to Set Up My Swipe Simple Reader for the First Time
Swipe Simple: Changing batch settle time
Swipe Simple: Troubleshooting
Swipe Simple: Reader Lights
Swipe Simple: Application Features
Swipe Simple: Offline Transactions
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Point of Sale Solutions
Gift Cards
EMV Capability
Multi-merchant
Integrating my Point of Sale with Fattmerchant
Third-party Integrations (POS Systems)
PIN Debit
Contactless Payments
See more
Pricing & Plans
What types of cards can I accept with my account?
Merchant Services 101
How to Lower Interchange Fees
Debit or Credit?
Options for Accepting American Express at Your Business
How to Add ACH to Your Account
What is Interchange and How Does it Work?
What are Stax's fees?
See more
Security
Healthcare Policies with Fattmerchant
PCI Compliance
12 Potential Signs of CNP (Card Not Present) Fraud
Risk Management
Tokenization
Annual, Average, High Transaction Amounts
See more
Shopping Carts & CRM Solutions
E-Commerce Overview
CRM Overview
WooCommerce Integration
Setting up your Authorize.net gateway
PAX Terminals
PAX A920 Quick Reference Guide
View Your Transactions on Your PAX A920
How to Adjust a Tip on Your PAX A920
How to Close a Batch on Your PAX A920
How to Process a Debit Sale on Your PAX A920
How to Process a Credit Return on Your PAX A920
How to Process a Credit Sale on Your PAX A920
How to Connect Your PAX A920 to Wifi
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Surcharging
How to be Compliant with Credit Card Surcharging?
