Dejavoo: How to Set Up My Dejavoo Z9 For The First Time

 

If you just received your Dejavoo Z9 terminal, follow the steps below to set up your terminal. 

The Contents

Inside of the box you will find your terminal, charger, and SIM card (if applicable).

The Power

For Wifi: Press and hold down the power button until the screen lights up.  

For 3G: First, remove the back of the terminal and insert the SIM card in the back of the terminal labeled SIM 1. Then, put the back on again and press and hold down the power button until the screen lights up.

The Set Up

Verify the Date and Time on the terminal is correct. The time will be in military time (see chart below). If you need assistance in updating the time on the terminal, please go here.

Go here to Enable Wifi.

Go here to Enable 3G.

Adding the tip (if applicable)

  1. From the Credit, Sale, Enter Amount screen select the Yellow Star.
  2. Select Edit All Trans#.
  3. Follow the prompts to add the tip.

Adding the tip prompt to your Favorites Menu (if applicable)

  1. From the Credit, Sale, Enter Amount screen select the three horizontal lines option. 
  2. Select Utility.
  3. Select Favorites.
  4. Select Reset.
  5. Hit the Red X until you’re back to the main screen.
  6. Select the Yellow Star and you will now see the Edit All Trans# option.

The First Transaction

Once the terminal is connected you are ready to run your first transaction!

  1. For Credit Transactions: Tap on the CREDIT icon on your terminal home screen. Tap on the SALE icon. Input the SALE AMOUNT and press OK.
    For Debit Transactions: Tap on the DEBIT icon on your terminal home screen. Tap on the SALE icon. Input the SALE AMOUNT and press OK.
  2. Tap or Insert chip card. If prompted, confirm the sale amount by tapping YES or NO.
  3. The terminal will then communicate with the host.
  4. If the transaction is successful, the receipt prints. 

You can download our Dejavoo Quick Reference Guide below.

Military Time Chart

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Noon

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