Dejavoo Z6: Voids and Refunds

Voids

To void a transaction with your Dejavoo Z6:

1. access the SERVICES menu
   1. Z8 and Z1 - Select "F1"   
   2. Z9 and Z11 Tap THREE LINES 
2. Select "Favorites"
3. Scroll down and select "Void"
4. Enter Manager Password: 1234
5. Select "View All Transactions" or select a transaction by number.
6. Select "OK" 
7. Wait for the PIN Pad
8. Sign on PIN Pad
9. Receipt will print

Refunds

To refund a transaction with your Dejavoo Z6:

1. Tap the yellow button until the screen shows Credit/Return
2. Enter amount for Credit Return
3. Select "OK"
4. PIN Pad will prompt to insert a credit card and when to remove it
5. Receipt will print