Stax’s Account Support Team is available Monday through Friday from 9 am EST - 5 pm EST.
Our Technical Support Team is available 24 hours a day, 7 days a week via phone. Please dial (855) 550 -3288 Option 2 Option 4
To reach a Stax Support Team Member:
Send us an Email: 24-48 Hour Response Time
Submit a Help Form: 24-48 Hour Response Time
To chat live with a Stax support team member, log in to your Stax Pay account and click ‘Contact Support’ in the top right-hand corner. Please note our chat is available Monday through Friday from 9 am EST - 5 pm EST. *
*Holiday Hours could vary
Just have a quick question? You can find most of what you need here in our Knowledge Base!