If you need to order receipt paper, an extra terminal, or check presenters, submit the order with our Support Team and we will do the rest!
To submit an order:
- Navigate to Stax Pay
- Select Apps from the sidebar
- Select Supplies
- Select Order
- You will be taken to the Stax Supplies Shopping Cart
- Hover over the item you would like to purchase and select Quick View
- Enter the item quantity if applicable
- Select Add to Cart
- Review your order and select Proceed to Checkout
- Create an Account or select Log In (First time users will have to create an account by entering an email address and creating a password (Note: this password will not affect your Omni password. They are separate passwords).
- Enter your billing information
- Enter your Merchant ID and DBA
- Enter any additional comments that will help us with completing your purchase
- Select Check Out
Once the order has been submitted you will receive a confirmation number from our Support Team and your supplies will be delivered to the shipping address that was submitted with your order. You will receive your supplies in 3-5 business days.
Have a question? Feel free to email our support team at support@fattmerchant.com or call us at 855-550-3288 option 2.