The Omni Virtual Terminal allows you to easily accept split or partial payments against an invoice. For example, this allows your customers to easily split a bill or use multiple payment methods to complete a transaction with Omni.
A payment won’t show as completed until the entire amount of the transaction has been processed; remaining balances will be shown when a user clicks into a partially paid transaction. Partial payments can only be applied to invoices.
To get started with split and partial payments:
- Send an invoice to your customer as normal.
- When the customer goes to pay the invoice, they have the option to pay the balance in full, or to enter in a partial amount. The customer will receive a receipt showing the partial amount paid. In the sales tab, the invoice will show as partially paid. You also have the option to enter in a payment method manually for the customer by visiting the sales tab, and entering in a payment against the transaction.
- To pay the remaining balance, the customer can either revisit the invoice, and the new remaining balance will show for them to submit a payment; or you can manually key in a payment, use an existing saved payment method, or complete the transaction with a manual payment method, like cash, check or gift card.
- A final receipt will be sent to the customer based on their final payment, and the transaction will show as paid in full.