Stax Knowledge Base

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Stax Knowledge Base

Software Platforms

Software Platforms

Welcome to Stax!

Stax Connect: Mathnasium Stax Pay Walk Through Tutorial

Stax Connect: A Walkthrough of Stax Pay for Symplast Merchants

Guides

Stax Connect: Payment Links API

Stax Partner Marketing Portal

Stax Connect: Basic Stax Pay Troubleshooting Guide

Stax Connect: Connecting Your Dejavoo Terminal to Wifi

Stax Connect: Performing a Download on a Dejavoo Terminal

Stax Connect: Submitting a Refund on an Integrated Dejavoo Terminal

Stax Connect: Researching Missing Deposits

Stax Connect: Common Transaction Errors

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Account Management

Stax Connect: Creating a User Within Stax Pay

Stax Connect: Requesting to Increase the Merchants Per Transaction Limit (High Ticket)

Stax Connect: Updating The Merchants Bank Account On File

Stax Connect: How to Update the Merchant's Email Address on Invoices

Stax Connect: PCI Compliance - ControlScan

Stax Connect: Linking Pre-Existing Users to New Locations

Stax Connect Settings

Stax Connect: Token Migration Process

Multi-Factor Authentication (MFA)

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Revenue Optimization

Partner Marketing Portal

How to Optimize Interchange

Level 2 Processing

Understanding Surcharging Compliance

Enrollment

Understanding Stax' Underwriting Process

What is Conditional Approval?