Stax Pay: Update Chargeback Notifications

For Merchant IDs beginning with 444, 08, and 01 Chargeback Disputes are handled within StaxPay.

To enable and control Dispute Notifications, follow these steps:
  1. Log in to Stax Pay.

  2. Click Settings in the left-hand menu.

  3. Click Notifications from the top menu.
    cb settings 2
  4. Under Automated Receipt Options, select or enter the email(s) where you want to receive the notifications.
  5. Check the box labelled Disputes.
  6. Click Save.
    cb settings 3

You will now receive notifications when disputes are filed.