- Stax Knowledge Base
- Business Owners
- Using Stax Pay
Stax Pay: Update Chargeback Notifications
For Merchant IDs beginning with 444, 08, and 01 Chargeback Disputes are handled within StaxPay.To enable and control Dispute Notifications, follow these steps:
- Log in to Stax Pay.
- Click Settings in the left-hand menu.
- Click Notifications from the top menu.
- Under Automated Receipt Options, select or enter the email(s) where you want to receive the notifications.
- Check the box labelled Disputes.
- Click Save.
You will now receive notifications when disputes are filed.